To best assist you, please contact our customer service at 352-462-7095. Mostly Mattress, a leading mattress store in Ocala, is committed to providing you with exceptional customer service while keeping your best interest at heart. We offer a one-time exchange of a mattress set for one of equal or greater value; the customer pays any difference along with a one-time exchange fee of $179.99. This fee includes local pickup of the exchanged mattress set and delivery of the new selected set. Mostly Mattress also has a return policy on a number of unopened products in their original manufacturer's packaging, minus any shipping fees, if returned within two weeks of the original purchase date. Please feel free to contact our office with any questions regarding your purchase or visit one of our mattress stores located at 4003 N LeCanto Hwy in Beverly Hills, FL, 34465; 11352 N Williams Street in Dunnellon, FL, 34432; or 17860 SE 109th Ave in Summerfield, FL, 34491. For those searching for the best mattress options in Ocala, Mostly Mattresses has you covered.