Privacy Policy

Effective Date: April 29, 2026Mostly Mattress (“Mostly Mattress,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and share information when you visit or make a purchase through https://www.mostlymattress.com (the “Site”).

1) Information We Collect

A) Information you provide when you purchase online

If you make a purchase through the Site, we (and/or our service providers) collect information necessary to complete your order, such as:

Name
Billing address and shipping address
Email address and/or phone number
Order details (items purchased, delivery details, and transaction-related information)

Payments are processed by GoDaddy: Online checkout and payment processing are handled through GoDaddy services. We do not intentionally store full payment card numbers on our own systems. Payment information is handled according to GoDaddy’s privacy and security practices.

B) Information collected automatically (analytics + basic web logs)

When you visit the Site, certain information may be collected automatically, including:

IP address (often used to estimate general location)
Browser type and device information
Pages viewed and interactions on the Site
Date/time of visit and referring/exit pages

C) Information you provide when contacting us

If you contact us by phone or through any contact method provided on the Site, we may receive the information you choose to share (such as your name, phone number, email, and the content of your message).

2) How We Use Information

We use information to:

Process and fulfill orders (including delivery, returns, exchanges, and customer service)
Communicate with you about your order, delivery, or support requests
Improve the Site, products, and customer experience
Detect and prevent fraud, abuse, and security incidents
Comply with legal obligations and enforce our policies

3) Google Analytics

We use Google Analytics to understand how visitors use our Site and to improve performance and content. Google Analytics may use cookies or similar technologies to collect usage information.Learn more about how Google uses data:
https://policies.google.com/technologies/partner-sitesOpt out of Google Analytics:
https://tools.google.com/dlpage/gaoptout

4) Cookies and Your Choices

Cookies are small files stored on your device that help websites function and help measure traffic and usage.You can control cookies through your browser settings, including blocking or deleting cookies. Disabling cookies may affect Site functionality.

5) How We Share Information

We do not sell your personal information.We may share information with:

Service providers that help us operate the Site and fulfill orders (including GoDaddy for website/e-commerce/payment processing, and delivery/logistics providers as needed)
Analytics providers (e.g., Google Analytics) to understand Site usage
Legal and compliance: if required by law, subpoena, court order, or to protect rights, safety, and security
Business transfers: if we are involved in a merger, acquisition, financing, or sale of assets, information may be transferred as part of that transaction

6) Data Security

We use reasonable safeguards designed to protect information. However, no method of transmission over the internet or electronic storage is 100% secure.

7) Data Retention

We retain order and transaction-related information as needed to:

Fulfill orders and provide customer support
Maintain business records
Comply with legal, tax, and accounting requirements

8) Children’s Privacy

The Site is not intended for children under 13, and we do not knowingly collect personal information from children under 13.

9) Third-Party Links

The Site may include links to third-party websites (including social media platforms). We are not responsible for the privacy practices of third parties.

10) Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised Effective Date.

11) Contact Us

If you have questions about this Privacy Policy, contact us:Mostly Mattress
Website: https://www.mostlymattress.com
Phone: (352) 462-7095

Mostly Mattress

11352 N Williams St, Dunnellon, Florida 34432, United States

(352) 462-7095

Effective Date: April 29, 2026These Terms and Conditions (“Terms”) govern your use of https://www.mostlymattress.com (the “Site”) and any purchases made through the Site. By accessing the Site or placing an order, you agree to these Terms.If you do not agree, do not use the Site.

1) Business Information

Mostly Mattress
Website: https://www.mostlymattress.com
Phone: (352) 462-7095

2) Eligibility

By using the Site, you represent that you are at least 18 years old (or the age of majority in your jurisdiction) and able to form a binding contract.

3) Products, Pricing, and Availability

Product descriptions: We try to display product information accurately. However, we do not warrant that descriptions, images, or other content are complete, current, or error-free.
Pricing: Prices are subject to change without notice. Pricing errors may occur; if we discover an error, we may cancel the order and issue a refund.
Availability: Inventory and availability may change. We may limit quantities or discontinue products at any time.

4) Orders and Payment Processing

Order acceptance: Your order is an offer to purchase. We may accept, reject, or cancel any order for any reason, including suspected fraud, pricing errors, or inventory issues.
Payments: Online checkout and payment processing are handled through GoDaddy services. By purchasing, you authorize GoDaddy and/or its payment partners to charge your selected payment method for the total amount of your order (including applicable taxes, delivery, and fees).
Taxes: Sales tax may be applied where required.

5) Shipping, Delivery, and Pickup

Delivery areas: Local delivery may be available for qualifying purchases and within certain service areas. Delivery availability, scheduling, and fees (if any) will be presented at checkout or confirmed by our team.
Delivery timing: Delivery dates are estimates and not guaranteed. Delays may occur due to inventory, weather, traffic, or other factors.
Customer responsibilities: You are responsible for providing accurate delivery information and ensuring safe access to the delivery location (clear pathways, adequate space, stairs/elevator access, etc.).
Risk of loss: Risk of loss transfers to you upon delivery or pickup, as applicable, unless otherwise required by law.
Inspection at delivery: Please inspect products upon delivery and notify us promptly of any issues.

6) Promotions and Financing

Promotions, discounts, and financing offers are subject to eligibility requirements and may change or end at any time.
Financing is offered through third-party providers (when available) and is subject to approval and their terms.

7) Mattress Comfort Guarantee / Trial (If Advertised)

If the Site advertises a “100-night guarantee” or similar program, the details, eligibility requirements, and exclusions may vary by product/brand. If there is a conflict between a brand program and these Terms, the brand program terms may apply to that specific product. Contact us at (352) 462-7095 for details before purchase.

8) Exchange and Return Policy

Our policies are intended to be fair while keeping pricing competitive.

A) One-time mattress exchange

We offer a one-time exchange of a mattress set for one of equal or greater value.
The customer is responsible for paying any price difference.
A one-time exchange fee of $179.99 applies. This fee includes local pickup of the exchanged mattress set and delivery of the newly selected set (within our local service area).

B) Returns of unopened products

Certain non-mattress products may be eligible for return if unopened and in the original manufacturer’s packaging.
Eligible returns must be made within two (2) weeks of the original purchase date.
Shipping fees (if any) are non-refundable, and return shipping may be the customer’s responsibility unless otherwise required by law.

C) Exclusions / condition requirements

Products that are used, stained, damaged, or not in original condition may be ineligible for return or exchange.
Certain items may be final sale (including clearance, special order, or hygiene-related products). If an item is final sale, it will be indicated at the time of purchase or communicated to you.

To request an exchange or return, contact customer service at (352) 462-7095.

9) Cancellations and Refunds

If you need to cancel an order, contact us as soon as possible at (352) 462-7095.
If an order has already shipped or is scheduled for delivery, cancellation may not be possible and may be treated as a return (subject to the policy above).
Approved refunds are issued to the original payment method, subject to processing times of GoDaddy and your bank/card issuer.

10) Website Use and Prohibited Conduct

You agree not to:

Use the Site for unlawful purposes
Attempt to gain unauthorized access to the Site or its systems
Interfere with the Site’s operation (including introducing malware)
Copy, scrape, or exploit Site content for commercial purposes without permission

11) Intellectual Property

All content on the Site (text, images, logos, graphics, and design) is owned by Mostly Mattress or its licensors and is protected by intellectual property laws. You may not use our content without prior written permission.

12) Third-Party Links and Services

The Site may link to third-party websites (including social media). We are not responsible for third-party content, policies, or practices. Your use of third-party services is at your own risk and subject to their terms.

13) Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

14) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MOSTLY MATTRESS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUE, ARISING FROM YOUR USE OF THE SITE OR PURCHASE OF PRODUCTS.IN NO EVENT WILL OUR TOTAL LIABILITY EXCEED THE AMOUNT YOU PAID TO US FOR THE PRODUCT(S) GIVING RISE TO THE CLAIM.Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

15) Indemnification

You agree to indemnify and hold harmless Mostly Mattress from claims, damages, liabilities, and expenses arising out of your misuse of the Site, violation of these Terms, or violation of any law or third-party rights.

16) Governing Law

These Terms are governed by the laws of the State of Florida, without regard to conflict of laws principles.

17) Changes to These Terms

We may update these Terms from time to time. Updates will be posted on this page with a revised Effective Date. Your continued use of the Site after changes means you accept the updated Terms.

18) Contact Us

Questions about these Terms? Contact us:Mostly Mattress
Website: https://www.mostlymattress.com
Phone: (352) 462-7095